Beyond the manufacturer warranty you always keep your statutory warranty: a product must do what you may reasonably expect.
You will find the period in each product's specifications — from 2 years on electronics to 5 years on our own aluminium stands.
Email info@ingo-it.com with your order number, SKU and a short description of the fault. You will receive an RMA number.
Repair or replacement takes 5–10 working days on average. For business customers we arrange a loan unit where possible.
Standing still? Call +31 (0)162 248001 — we often solve it remotely before anything needs shipping.